Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games are designed for entertainment purposes only. They should never be viewed as a way to earn money or solve financial problems. The house always has an advantage, and outcomes are determined by random number generators. Please gamble responsibly and only with money you can afford to lose.

Age Verification

In Australia, you must be 18 years of age or older to participate in online gambling and pokies. By accessing 1300convey.com, you confirm that you meet this legal requirement in your jurisdiction.

If you are under 18, or if gambling is illegal in your location, please do not use our services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essentials (rent, food, bills)
• Hiding gambling activities or lying about the amount of time/money spent
• Feeling anxious, irritable, or restless when trying to cut back
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to stop or reduce gambling
• Using gambling as an escape from stress, anxiety, or depression
• Experiencing relationship conflicts due to gambling habits
• Loss of control over gambling behaviour

Self-Help Tools & Limits

Most reputable online casinos and poker venues offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose during a gaming session
• Session Time Limits: Set automatic time reminders to take breaks
• Reality Checks: Receive periodic notifications showing your spending and gaming duration
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling sites
• Account Closure: Request permanent closure of your account

Use these tools proactively to maintain healthy gaming habits.

Support Organisations

If you or someone you know needs help with gambling, the following organisations provide free, confidential support:

Australia

• Gambling Help Online – Free counselling and support for problem gambling
  www.gamblinghelponline.org.au
• Gamblers Anonymous Australia – Peer support meetings and recovery groups
  www.gamblersanonymous.org.au
• Problem Gambling Helpline (NSW) – 1800 858 858 (toll-free)

United Kingdom

• GamCare – Free support, advice, and counselling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Resources and support across Canada
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Confidential helpline: 1-800-GAMBLER (1-800-426-2537)
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  www.bzga.de

If You Need Help

Problem gambling is a serious condition, but recovery is possible with the right support. If you believe you have a gambling problem, please reach out to one of the organisations listed above immediately. They provide confidential, non-judgmental assistance to help you regain control.

You are not alone, and help is available 24/7.